include Performs system configuration for all supported and assigned ECH solutions Performs site verification testing prior to cutting a site into a production environment Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment Documents all changes to the solution that may occur during the implementation phase of th

This role will be responsible for the Midwest Region Kansas, Missouri, Nebraska, and Southern Illinois What you'll do Drive territory engagement from tradeshows, product demos/trainings, to lunch & learns Partner with distributors, integrators, and end users to drive sales in the territory Be a problem solver for partners (helping with quotes, proposals or helping trouble

Lead, recruit and develop a team of sales professionals, providing guidance, coaching and support to drive performance and achieve sales goals. Meet and exceed sales targets for growth, orders, revenue, and margin. Develop and execute comprehensive sales strategies and action plans to capitalize on market opportunities and drive revenue growth. Identify key market segment

Day Shift Wednesday Saturday, 6 00 AM to 4 30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utilizi

Act as Lead System Technologist (ST) on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. Post sale implementation of voice and data communications systems. Provide technical support on specialized telecommunications systems and public safetyproduct applications for the Federal DoD. Performs spec

Act as Lead System Technologist (ST) on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. Post sale implementation of voice and data communications systems. Provide technical support on specialized telecommunications systems and public safetyproduct applications for the Federal DoD. Performs spec

This position is responsible for developing and implementing political and funding strategies for large scale public safety technology projects. These strategies will often involve developing and driving legislative initiatives, as well as advocating with both the executive and legislative branches of state/local government and the ability to get state or local elected le

Mobilize the Emergency Response Team (ERT) via PagerDuty Prepare written and verbal incident communications for distribution to internal stakeholders, external customers, State and Federal commissions Coordinate Post incident Reviews (PIR's) to drive continual improvement Prepare customer facing Root Cause Analysis (RCA) documents Monitor and continually improve incident

By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross functional solutions to customer challenges. Senior Customer Success Man

By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross functional solutions to customer challenges. Senior Customer Success Man

Achieve or exceed assigned quota on a consistent and repeatable basis Provide visibility and guidance on the performance and penetration of your assigned region (Central US Region) ( IL, KS, NE, MO, IA, IN, KY) Understand client business goals and define security solutions that support their requirements Prepare and demonstrate product capabilities to prospects and existi

With remote access to customer systems, Install or troubleshoot the company's proprietary Software, identify the problematic root cause on hardware equipment such as laptops, servers, and IP cameras. Provide courteous and knowledgeable troubleshooting support over the phone, via email and in person. Ensure timely and accurate set up of all systems Phone Support during reg

Effectively disseminate product knowledge by providing thorough training to Sales Team, Manufacturing Representatives, Integrators, and End Users. Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects. Conduct compelling product demonstrations and lead technical discussions. Support Sales Team in responding to

Develop, design, evaluate, and modify systems to meet customer and regulatory requirements. Provide overall technical leadership for project implementation, serving as the technical authority. Collaborate with customers to understand their overall solution needs and the functionality of both our company's applications and third party applications. Take ownership of the te

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and