What You'll Do
As a REMPREX Customer Service Representative, you will serve as the primary point of contact for incoming and outgoing drivers at REMPREX intermodal facilities. You will provide exceptional customer service via our innovative technology tools including high-definition images, live video, and two-way communication. You will be stationed in a highly technologically advanced environment that serves as the premier hub for North America intermodal transportation, equipped with 36 monitors displaying live video feeds. Customer Service Representatives make timely decisions to assist with on-site failures to automatic systems to ensure efficiency and safety for the customers we serve.
Responsibilities
What You'll Need
Required
Preferred
Work Environment
The Network Gate Operator works in an office environment in our Lisle, IL headquarters, working closely and communicating with others. The position requires long periods of sitting and viewing computer screens. Occasional bending, reaching, standing, walking, and carrying can occur.
Hours
REMPREX operations are 24/7/365. We offer full and part time opportunities across various shifts.
Who is REMPREX and why are we hiring?
Headquartered in Lisle, Illinois, REMPREX specializes in the operation, support and engineering of intermodal terminals and ports nationwide. We specialize in delivering safe, efficient, and scalable services to help our clients transport intelligently. Click here to see it for yourself! As part of our high service commitment to our clients, we are continually looking for service-oriented individuals who can add value within our Technical Operations Center -- that's where you come in!
Your assimilation into our culture is very important in having a long and mutually beneficial career at REMPREX. Our core values are the driving force in our business. As a potential member of the REMPREX team, you should align with our core values.
Safety | We commit to actively foster a healthy and injury free environment for our employees, clients and the communities we serve.
Integrity | We make it a priority to do the right thing even when no one is looking, which is why we commit to the highest ethical standard.
Innovation | We challenge conventional thinking to continually improve the products and services we offer.
Transparency | We say what we mean, mean what we say, and do what we say we'll do.
What We Offer
Ready to build your career with an industry leader?
REMPREX is the one intermodal logistics company that truly does it all and whether you are looking to make an impact on our front line in Operations or ready to contribute your expertise to one of our professional corporate areas like Information Technology, Account & Finance, Human Resources or Client Services, our highly-innovative, rapidly-growing enterprise provides everything you need to build a rewarding career. If you are a builder at heart, enjoy solving problems, taking the initiative, pitching in where needed, are always up for a challenge, we encourage you to explore your future with REMPREX and apply today!
REMPREX is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, REMPREX participates in the E-Verify program in certain locations, as required by law. As part of our pre-employment process, we do require successful completion of a background and drug screening.
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