Title: License Processor

Location: Kansas City Metro

About PSI

At PSI, our mission is to help people meet their potential. That is our core purpose, enabling our vision to empower people in their careers and drive organizational success. We achieve this by being the leading global workforce solutions provider that fuses science, technology, and expertise to deliver best-in-class testing, assessment and development products and services.

PSI's culture is as strong as the people who embody our core values. These include our drive to work together as one team, to be dependable in our pursuit of rigor and excellence, to value people and respect everyone's talents, to embrace diversity in perspectives and culture, and to think creatively with the willingness to experiment.

Learn more about what we do at:

This is a full-time, permanent role, Monday to Friday from 8:00 am - 4:30 pm CST and is required to be onsite in our Olathe, KS site. Due to business needs, there may be time where weekend hours may be required.

• This role requires a heavy volume of license card printing.
• Process emails, phone calls, and faxes from both clients and internally to assist with completing license applications.
• Maintain highly confidential records to protect operations.
• Maintain quality results by editing layouts including spelling, grammar, punctuation, reproduction, clarity and consistency, adhering to prepress standards.
• Keep equipment operating efficiently by following operating instructions, troubleshooting printer functions or layout problems and submitting tickets for repairs as needed.
• Process bulk and single license requests in a timely manner.
• Order and maintain inventory of license printing supplies.
• Mail out processed licenses.
• High volume of data entry.
• Print and ship other client certificates.

• Excellent verbal communication, interpersonal, and customer service skills.
• Ability to operate or to quickly learn to operate various printing machines and related software.
• Ability to follow instructions.
• Excellent organizational skills and attention to detail and quality.
• Basic computer knowledge, excel and word knowledge preferred.
• Ability to lift 20-30 pounds on a regular basis.
• Ability to multitask.
• High volume of typing for extended periods of time
• High School diploma or GED required.
• Minimum of 1-2 years office and data entry experience

PSI offers a competitive and comprehensive benefits package inclusive of:

• Medical, Dental, Vision, Life, and Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• 401k plan with company match
• Generous PTO and Holiday Pay

Expressing an interest in employing your time and talent with PSI is paying us the ultimate compliment. We sincerely appreciate your interest!