Essential Functions/Responsibilities
- Troubleshoot and service a variety of alarm products to residential homes and commercial businesses
- Locate and alleviate trouble with damaged equipment and wiring
- Readjust equipment, repair or replace inoperative equipment, and test for operation
- Prepare trouble order forms to report temporary repairs
- Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies
- Perform extensive programming on alarm and CCTV systems
- Mount equipment; test existing equipment
- Demonstrate equipment functions and usage to customers
- Review work orders and accurately implement products and services
- Utilize and interpret location maps, blueprints, and schematic drawings
- Verify customer has a solid understanding of how products are used for safety
- Maintain company vehicle; update truck inventory daily in lieu of work orders, replenish stock when needed, keep vehicle organized and clean
- Maintain hand tools in good working order, specifically company issued tools
- complete installations using a variety of computer programs and apps
- Work under general supervision and independently at multiple customer sites daily
- Other duties as assigned
Experience and Requirements:
- 2 years working directly with alarm panels, add on devices and troubleshooting
- 1-2 years CCTV and running wires
- 1 year access control
Skills:
- Hand and power tools
- Low voltage background is preferred